A Practical Action To Our Serive Concept Of Customer Foremost-陕西pg电子官网真空电器股份有限公司en

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A Practical Action To Our Serive Concept Of Customer Foremost


Update time:2021-02-01    The author:   viewed:    Share the:

There is no winter is insurmountable, and there is no spring will not come. After passed the ups and downs in 2020, Baoguang successfully won a big order of 36kV VIs at the beginning of the year 2021, and welcomed a great start.

In the middle of December 2020, after communicated with our customers, we got that they demanded for 1800pcs 36kV VIs, but the VIs must be dispatched by the end of January. According to the normal delivery cycle, the 1800pcs VIs can be manufactured at least 60 days. The middle of February coincides with the new year's holiday, so the VIs can be completed as quick as the middle of March. Under the service concept of customer first, we took their concern and urgent demand as ours. In order to meet the requirement of customers, we called an emergency meeting to discuss the possibility of partial delivery plan. At the same time, we communicated with the customer about the delivery plan in real time to ensure that VIs could be delivered in batches under the condition that production of our customer will not be affected. In order to fully guarantee the order, the production management department urgently mobilized resources to ensure the supply of parts. Meanwhile, the workshop worked overtime and actively deployed to put into production. Until now, more than 1800 pieces of Vis have been dispatched on time to meet customer’s production requirement.

It took about 40 days to complete the production of the 1,800pcs 36kV VIs, which proved the efficiency of Baoguang once again and interpreted our service concept of customer foremost. It's a long journey, which we could pass only by struggle. In 2021, Baoguang will seize the opportunities in the post-epidemic era, face the more severe international competitive market environment, uphold the service-oriented principle, and continue to improve customer satisfaction.


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